Employee relations involve practices that impact the management and regulation of relationships between the organization, individual staff members, and groups of individuals within the organization.
Employee relations involve the management and regulation of relationships between the organization, individual staff members, and groups of individuals within the organization.
Over the past few years, many organizations have experienced difficulties in attracting and retaining qualified employees. In many sectors, there is fierce competition for qualified managers, workers and administrative staff. Even when paying slightly above-average compensation, an organization may have numerous positions that are unfilled.
It is important to understand the people who work for you and the environment these people work in. One of the most effective ways to enhance this understanding is through in-depth interviews, employee focus groups and surveys. In addition, use of physiological profile tools such as Myers-Briggs helps teams understand themselves and each other.
If the initial research reveals inconsistencies in an understanding of the direction and priorities of the organization, it is generally recommended that a team building session be undertaken. The four questions that can be addressed through a strategic team building process include:
- Where are we now?
- Where do we want to be?
- How are we going to get there?
- How are we going to know if we are getting there?
It is important to remember that when employees are happy, they are your very best ambassadors. Front-line employees are the ones who interact with the organization's clients, and potential clients, every day and are ultimately the ones who communicate the values and culture of the organization to the public. When employees are not passionate about their work, their bosses or their organization, their attitudes have the ability to influence the customer's experience.
Quick Employee Audit
Take our 5-minute quick self-assessment to see how your organization fairs when it comes to managing your Employee Relationship.
Full Relationship Audit
To get a total picture of how your organization fairs in terms of all 6 relationships, we recommend you take our full assessment.
You will need approximately 15-30 minutes to go through the assessment.